Privacy Policy
Last Updated: January 4, 2026
At Tanyas Solutions, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Information We Collect
When you interact with our website or services, we may collect the following information:
• Contact Information: Name, email address, phone number, company name
• Project Information: Details about your project requirements, timeline, and business needs
• Technical Data: IP address, browser type, device information, and usage patterns
• Communication Records: Chat logs, email correspondence, and form submissions
How We Use Your Information
We use collected information for the following purposes:
• Service Delivery: To understand your needs and provide tailored technology solutions
• Communication: To respond to inquiries, schedule consultations, and provide updates
• Improvement: To enhance our website functionality and user experience
• Analytics: To understand how visitors use our website and optimize our services
• Legal Compliance: To meet legal and regulatory requirements
AI Chatbot & Data Processing
Our website features an AI-powered chatbot assistant:
• Conversation Storage: Chat interactions are stored to improve service quality
• Lead Qualification: Information shared may be used for business development
• Human Review: Conversations may be reviewed by our team for quality assurance
• Data Security: All chat data is encrypted and stored securely
• No Third-Party Sharing: Chat data is not shared with external AI service providers for training
Data Security
We implement industry-standard security measures to protect your information:
• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Periodic security assessments and updates
• Secure Infrastructure: Hosting on enterprise-grade, compliant platforms
• Incident Response: Procedures in place for potential security events
Cookies & Tracking
Our website uses cookies and similar technologies:
• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand user behavior and improve our services
• Session Management: To maintain your preferences during visits
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
Your Rights & Choices
You have the following rights regarding your personal data:
• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your data (subject to legal obligations)
• Objection: Opt-out of certain data processing activities
• Portability: Receive your data in a structured format
To exercise these rights, please contact us using the information below.
Third-Party Services
We may use trusted third-party services:
• Hosting Providers: For website infrastructure
• Analytics Tools: To understand website usage
• Communication Platforms: For email and messaging
These providers are contractually obligated to protect your data and use it only for specified purposes.
Contact Form & Lead Data
When you submit a contact form or request a consultation:
• Your information is securely transmitted and stored
• Data is used exclusively for responding to your inquiry
• We may follow up on project opportunities
• Information is retained as per our data retention policies
• You can request deletion at any time
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Email: info@tanyassolutions.com
Phone: +971 5 2762-1736
Location: UAE